Refund & Exchange

Here at Luxinabox.com, we care deeply about satisfying our customers. If for any reason you are not satisfied with your online purchase, you may ask for refund for the unused articles within 3 days of receipt (own expense) . And ask for an exchange for the unused articles within 7 days of receipt (own expense). The articles must be returned undamaged and with their labels attached.

To ask for refund/exchange and return your order, please contact us on +962798331111.

Once we receive your return, all goods will be inspected. Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you. A refund of the returned goods will be made as a coupon to be used upon your next orders.